---
title: SMS Buyers - Ready to Start Inspection Card
description: SMS buyers when you are ready to start their inspection card
---

1. [ThoroughWorks-Consignor](https://help.thoroughworks.com/consignor?hsLang=en)
2. [ Live Inspection Management ](https://help.thoroughworks.com/consignor/live-inspection-management?hsLang=en)

August 29, 2024

# SMS Buyers - Ready to Start Inspection Card

### Notify buyers when you are ready to start their Inspection Card

1. **Accessing Live Inspection Management**
   
     - Go to the bottom menu and select "Sales."
     - Choose the specific sale you are working on.
     - Select "Live Inspection Management."
2. **Adding a New Card**
   
     - Click on "Add Card" at the top.
     - Enter the viewer's name.
     - Enter the viewer's mobile number or add it later from the "Ready" column.
3. **Managing Mobile Numbers**
   
     - In the "Ready" column, view all cards ready to go.
     - Identify viewers without mobile numbers (grey mobile icon).
     - Add mobile numbers by selecting the icon.
     - Import from contacts or manually enter the number and select the country.
4. **Customizing and Sending Messages**
   
     - After saving the mobile number, choose a message to send.
     - Edit the message if needed.
     - Send the message, which will be saved as a template for future use.
     - The message will be sent to the viewer via iMessage.
5. **Sending Messages from Existing Cards**
   
     - From a card already in a workspace, select the mobile phone icon below the viewer's name.
     - This will send the message to the viewer listed above the icon.

 

**On iPhone -**

Select sales from the bottom menu.  
![IMG_EB3D519E6ACA-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_EB3D519E6ACA-1.jpeg?width=194&height=420&name=IMG_EB3D519E6ACA-1.jpeg)

1. Select a Sale (select the catalog cover image).  
   ![IMG_ECD8255645AC-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_ECD8255645AC-1.jpeg?width=311&height=674&name=IMG_ECD8255645AC-1.jpeg)
2. Select live inspection management at the bottom of the screen.  
   ![IMG_F70EA5764385-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_F70EA5764385-1.jpeg?width=196&height=424&name=IMG_F70EA5764385-1.jpeg)
3. To send a notification to your buyers when you're ready to start their inspection card select  the phone icon on a specific card.  
   ![IMG_4C54581E50B4-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_4C54581E50B4-1.jpeg?width=463&height=598&name=IMG_4C54581E50B4-1.jpeg)
4. If the buyer has submitted their inspection card with their mobile number then the icon will appear blue and if not it will appear grey.  
   ![IMG_542541502990-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_542541502990-1.jpeg?width=450&height=580&name=IMG_542541502990-1.jpeg)
5. To add the buyers number select the phone icon and either import from your contacts or enter manually.  
   ![Screenshot 2024-06-27 at 2.40.30 PM](https://help.thoroughworks.com/hs-fs/hubfs/Screenshot%202024-06-27%20at%202.40.30%20PM.jpeg?width=421&height=597&name=Screenshot%202024-06-27%20at%202.40.30%20PM.jpeg)
6. Click ok and the sms message box will appear.
7. The message body text is pre populated but you can also change this.  
   ![IMG_C58FABB0B395-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_C58FABB0B395-1.jpeg?width=429&height=554&name=IMG_C58FABB0B395-1.jpeg)
8. Once you are happy with the message select send and your devices sms service will appear.  
   ![IMG_F5B7871CAE30-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_F5B7871CAE30-1.jpeg?width=434&height=558&name=IMG_F5B7871CAE30-1.jpeg)
9. Your message will then be sent from your number.  
   ![IMG_65CF1E01998E-1](https://help.thoroughworks.com/hs-fs/hubfs/IMG_65CF1E01998E-1.jpeg?width=284&height=615&name=IMG_65CF1E01998E-1.jpeg)